Is GuestIntro really free?

Yes. The free plan covers one property indefinitely, with no credit card, no trial countdown, and no hidden fees. You only pay if you add more properties or want Pro features like the AI chatbot and custom branding.

Does Touch Stay have a free plan?

No. Touch Stay offers a 14-day free trial with no credit card required, but there's no permanent free tier. After the trial, one property costs $99/year on annual billing, or $12.50/month if you pay monthly.

Can I use both tools at the same time?

Technically yes — nothing stops you from running both in parallel during a trial period — but long-term you'll want to pick one to avoid splitting your guest experience.

Which has the better AI chatbot?

Both chatbots answer the same core categories of guest questions, and both reply in the language the guest writes in. Touch Stay's has been in market longer and has a broader public track record. GuestIntro's is included on every paid tier with no message limits.

Is Touch Stay worth the extra cost?

It depends on your portfolio. For 1–5 properties with no PMS, probably not — GuestIntro covers the same guidebook territory for less. For 10+ properties already on Hostaway or Guesty, Touch Stay's integrations and upsell features can pay for themselves, and its per-property cost keeps falling as you add listings.

What happens to my existing Airbnb listings?

Both tools generate a shareable link and QR code you add to your Airbnb welcome message, check-in instructions, and property description. Your listing itself isn't affected.

Do either work for hotels or B&Bs?

Yes, both. Touch Stay lets you pick a guidebook type for B&Bs, glamping sites and campsites, though the price is the same whichever you choose. GuestIntro works across property types and has demo properties for Oceanview Villa, Grand Plaza Hotel, and Cozy Corner B&B on its site.

Comparison · Updated July 2026

GuestIntro vs. Touch Stay

Two digital guidebooks, two very different philosophies. An honest, side-by-side look at pricing, AI features, languages, and integrations — so you can pick the right tool for your vacation rental business.

By the GuestIntro team·9 min read·July 2026

01 — At a glance

The whole comparison in one table

Both products replace printed welcome binders with a mobile-friendly web experience. The difference is scope.

● GuestIntro

Touch Stay

Free plan: Yes — 1 property, no expiry; No
One property: $0 free, or $6.99/mo yearly; $99/year (~$8.25/mo), or $12.50/mo
Five properties: $16.99/mo yearly ($204/year); $285/year, or $35.50/mo
Ten properties: $24.99/mo yearly ($300/year); $495/year, or $49.50/mo
Pricing model: Flat tiers: 1, up to 5, up to 10; Scales by property count, to 300
Free trial: Not needed — free plan never expires; 14 days, no credit card
Languages: 9, translated automatically; 16 manual, or unlimited via Google Translate — not both
AI guest chat: Included on every paid tier; Included
PMS integrations: None (TripAdvisor for local recs); ~26, incl. Hostaway, Guesty, OwnerRez
Email & SMS messaging: —; Built in; SMS metered and billed separately
Upsell store: —; Yes
PDF export: Yes (paid tiers); Yes

02 — Definitions

What each product actually is

GuestIntro is a focused digital guidebook and AI guest-chat tool. You create a branded welcome page for each property, share it as one link or QR code, and let the built-in AI chatbot answer repetitive questions in 9 languages. Set up in a couple of minutes; genuinely free for your first property.

Touch Stay is a more mature guidebook platform with a wider feature set. It bundles email and SMS messaging, an upsell widget for selling extras, a review popup, contact collection, and analytics. It integrates directly with most major PMS platforms — a strong fit for operators already living inside Hostaway, Guesty, or Lodgify.

Both claim to cut guest questions dramatically. Touch Stay cites 50% time saved; GuestIntro cites roughly 70% fewer questions and 80% fewer support messages. The headline numbers are similar — what differs is everything around them.

03 — Pricing

Pricing compared

The two use different models. GuestIntro sells three flat tiers. Touch Stay charges one account price that climbs with your property count, all the way to 300.

GuestIntro

Free Manual. $0/month forever. 1 property, QR codes, basic customization, up to two languages. No credit card, no expiry.
Guest Manual Pro. 1 property. $7.99/month, or $6.99/month billed yearly. AI chatbot, custom branding, removed badge, PDF export, all nine languages.
Guest Manual Multi. Up to 5 properties. $19.99/month, or $16.99/month billed yearly.
Guest Manual Portfolio. Up to 10 properties. $29.99/month, or $24.99/month billed yearly. There's no tier above this.

Touch Stay

No free plan. One property is $99/year, or $12.50/month if you pay monthly. The $8.25 figure you'll see quoted is that annual price divided by twelve.
Two properties: $150/year. Five: $285/year. Ten: $495/year.
Priced per account by property count, not per property. You can pick a guidebook type — short-term rental, B&B, glamping, campsite — but it doesn't change what you pay.
14-day free trial, no credit card required.

Under ten properties, GuestIntro is cheaper: $204/year against $285 at five listings, $300 against $495 at ten. Above ten the comparison stops working — GuestIntro has no tier for you, and Touch Stay keeps getting cheaper per property as you grow.
Verdict: GuestIntro on price under ten properties. Touch Stay above it.

04 — Features

Features compared

Digital guidebook core

Both cover the essentials: WiFi, house rules, check-in, appliance guides, local recommendations, QR access, mobile-first design, real-time updates. If your only need is a clean digital welcome book, either tool will do the job.

AI guest chat

Both include an AI chatbot trained on your property information. GuestIntro's supports 9 languages (English, Spanish, French, Italian, German, Portuguese, Dutch, Chinese, Japanese) with automatic detection and has no message limits. Touch Stay's answers in whatever language the guest writes in, has been in market longer, and has more public testimonials.

Multilingual support

GuestIntro translates your manual into nine languages automatically. Touch Stay gives you a choice of two modes and won't let you combine them: Google Translate, which covers any language at machine quality, or its Multi-Language mode, which covers 16 languages but requires you to type every translation yourself. If you want good translations without doing the work, that's the gap. If you need a language outside GuestIntro's nine, Touch Stay's Google Translate mode covers it and GuestIntro doesn't.

Messaging, upsells, and extras

Touch Stay bundles email and SMS messaging, an upsell widget, a 5-star review popup, contact collection, and an analytics dashboard. GuestIntro keeps its scope tighter and leans on Airbnb's existing messaging and review flows. Edge: Touch Stay.

PMS integrations

Touch Stay has around 26 PMS integrations, including Hostaway, Guesty, Lodgify, OwnerRez, Escapia, Mews, Smily, Supercontrol, Streamline and Avantio. GuestIntro integrates with TripAdvisor for local recommendations and has no PMS integrations at all. If your guidebook needs to populate from reservation data, this is the whole ballgame. Edge: Touch Stay, if you're on a PMS.

05 — Strengths

Where each one wins

● GuestIntro

A real free plan. One property, free forever, no credit card. Touch Stay's trial is generous — 14 days, no card — but it ends.
Cheaper under 10 properties. At five properties you pay $204/year against Touch Stay's $285. At ten, $300 against $495.
Automatic translation you don't maintain. Nine languages, translated for you. Touch Stay makes you choose between machine translation and 16 languages you type out yourself.
Flat tiers. Three prices covering 1, 5 and 10 properties. Your bill doesn't move every time you add a listing.
Faster setup. Designed to go live in about 2 minutes; Touch Stay takes longer for a fully styled guide.
Lower barrier to test. Set up a property for free, see if guests engage, and only upgrade if usage justifies it.

Touch Stay

Deeper feature set. Messaging, upsells, review widgets, CRM and analytics all in one tool.
PMS integrations. Around 26 of them, including Hostaway, Guesty, OwnerRez and Mews. GuestIntro has none.
Cheaper above ten properties. At 100 properties Touch Stay is $3,120/year — about $31 per property per year. GuestIntro's tiers stop at 10.
Market maturity. More public reviews and a larger customer base of mid-to-large property managers.
Upsell revenue. The upsell store alone can pay for the subscription if you sell late checkouts or cleaning add-ons.

06 — Recommendation

Who should pick which

Pick GuestIntro if you

Have 1–10 properties and want to start free.
Host guests in the nine languages we cover, and don't want to write the translations yourself.
Want to be live in minutes, not an afternoon.
Don't need built-in messaging or upsells.
Want a flat price that doesn't move when you add a listing.

Pick Touch Stay if you

Manage more than 10 properties. GuestIntro has no tier above that, and Touch Stay gets cheaper per property as you grow.
Are on a PMS like Hostaway, Guesty, or Lodgify and want the guidebook to populate from reservations.
Want email, SMS, and upsells in the same tool.
Need a language GuestIntro doesn't cover, and machine translation is good enough.

Pick both, briefly, if you want to try them head-to-head. Start GuestIntro's free plan and Touch Stay's 14-day trial in the same week, load one property into each, and see which one your guests engage with. Fastest way to make an informed call.

Also weighing Hostfully? Read our GuestIntro vs. Hostfully comparison — Hostfully also has a free tier, with a catch worth knowing about.

Weighing more than two tools? See our round-up of the best Touch Stay alternatives, which covers Guidey, RueBaRue and YourWelcome alongside these two.

07 — Migration

Switching from Touch Stay to GuestIntro

Content transfer is manual but fast. Most users are set up in under 15 minutes even when porting from another tool.
You'll lose built-in SMS/email messaging, the upsell widget, and PMS auto-sync. Make sure alternatives are in place — Airbnb's own messaging often covers it for solo hosts.
You'll gain a free baseline plan, broader language support, and simpler pricing.
You'll keep your domain/QR codes by generating new ones in GuestIntro and updating Airbnb listings with the new link.

08 — FAQ

Frequently asked questions

Is GuestIntro really free?: Yes. The free plan covers one property indefinitely, with no credit card, no trial countdown, and no hidden fees. You only pay if you add more properties or want Pro features like the AI chatbot and custom branding.
Does Touch Stay have a free plan?: No. Touch Stay offers a 14-day free trial with no credit card required, but there's no permanent free tier. After the trial, one property costs $99/year on annual billing, or $12.50/month if you pay monthly.
Can I use both tools at the same time?: Technically yes — nothing stops you from running both in parallel during a trial period — but long-term you'll want to pick one to avoid splitting your guest experience.
Which has the better AI chatbot?: Both chatbots answer the same core categories of guest questions, and both reply in the language the guest writes in. Touch Stay's has been in market longer and has a broader public track record. GuestIntro's is included on every paid tier with no message limits.
Is Touch Stay worth the extra cost?: It depends on your portfolio. For 1–5 properties with no PMS, probably not — GuestIntro covers the same guidebook territory for less. For 10+ properties already on Hostaway or Guesty, Touch Stay's integrations and upsell features can pay for themselves, and its per-property cost keeps falling as you add listings.
What happens to my existing Airbnb listings?: Both tools generate a shareable link and QR code you add to your Airbnb welcome message, check-in instructions, and property description. Your listing itself isn't affected.
Do either work for hotels or B&Bs?: Yes, both. Touch Stay lets you pick a guidebook type for B&Bs, glamping sites and campsites, though the price is the same whichever you choose. GuestIntro works across property types and has demo properties for Oceanview Villa, Grand Plaza Hotel, and Cozy Corner B&B on its site.

— Ready to try it?

Set up one property on the free plan and see how it feels.

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Last updated July 2026. Pricing and feature details are pulled from each vendor's public site and will drift over time — verify current numbers before making a final decision.